8 April 2021


This website is owned by Watford Palace Theatre and run by a small, dedicated team. We want as many people as possible to be able to use our website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen;
  • navigate most of the website using just a keyboard;
  • you can skip to the main content when using a screen reader.

We’ve also made the website text as simple as possible to understand. AbilityNet also has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible:

  • depending on your choice of browser, the text won’t always reflow in a single column when you change the size of the browser window;
  • you can’t modify the line height or spacing of text;
  • you can’t change colours, contrast levels and fonts of text.

Feedback and contact information

If you need information on this website in a different format, please email [email protected]
We’ll consider your request and get back to you in 7 working days. If you can’t view the google maps website that appears as a link on our home page on www.watfordpalacetheatre.co.uk, email us on [email protected] for directions or call us on 01923 225671.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected] to report the issue and a member of our marketing team will get back to you.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our address, telephone number, email address and Google Maps directions can be found at the bottom of each webpage, in the Footer.

Technical information about this website’s accessibility

Watford Palace Theatre is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents: some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Excel documents. By 26th October 2021, we plan to either fix these or replace them with accessible HTML pages.

Live video: we don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Watford Palace Theatre test the website every 6 months with the view to improve accessibility and implement solutions, to improve user experience of the site.

Preparation of this accessibility statement

This statement was prepared and last reviewed on the 8 April 2021, and this website was last tested on 9th April 2021. The test was carried out by members of Watford Palace Theatres Communications Team. We used the following approach and sampled pages to test the website. Watford Palace Theatre Staff, external individuals, and members of the local Watford community have reviewed the site on a multitude of different devices and through different web browsers, to test the functionality and user experience of the website.